Company Information

Sd.Ki-Consult, company ID 0795.605.183, VAT-nr: BE0795.605.183

Stationsstraat 10, 9850 Landegem, Belgium

Available through: info@sdkiconsult.com

IBAN: BE26 7370 6716 1429 (KBC)

 

Article 1: conditions of application

​1.1. The client expressly confirms that it has taken note of these general terms and conditions and accepts them in full and without reservation.

1.2. These general terms and conditions apply to all business agreements between sd.Ki-Consult and its clients for all services provided by it.

1.3. The client is the natural person or legal entity who acts professionally or otherwise.

1.4. sd.Ki-Consult offers services in the field of, but not limited to, consultancy, interim management, administrative, organizational and coordinating support, coaching and training and/or other supporting activities and services in this regard.

1.5. Deviations from these conditions are only possible with the written approval of sd.Ki-consult.

Article 2: quotations and agreements

2.1. sd.Ki-Consult offers services on a project basis and on a consultation basis. These can be either one-off or recurring in nature. Consultation assignments can take place with one person (e.g. coaching session) or in groups (e.g. workshop).

2.2. The customer can place an order in different ways. Either by written acceptance of a received quotation (for project assignments) or by booking a session and/or session package to be paid in advance (for consultation assignments). An oral agreement will be submitted by sd.Ki-Consult to the client by email for approval and will only be considered accepted after this approval. Payment for a consultation booking is automatically considered acceptance.

2.3. sd.Ki-Consult enjoys an exemption from VAT for small businesses, so all prices include VAT. The client takes note of the fact that no VAT recovery is possible and fully agrees to this.

2.4. Agreed terms are always indicative only and can never give rise to compensation or termination of the agreement. If necessary, a different time can be chosen by mutual consultation and agreement.

2.5. If sd.Ki-Consult has to work on the assignment in collaboration with third parties, the client will clearly determine each person's task in consultation with everyone involved. sd.Ki-Consult accepts no joint and several liability, nor liability for the performance of the task and the associated activities of the third party. Not even if they have been appointed on the basis of advice given by sd.Ki-Consult.

2.6. The client remains the final decision maker in the project at all times and bears all responsibility for the consequences of the resulting activities. sd.Ki-Consult will always request the client's approval before making any decision.

Article 3: rights and obligations

3.1. In every agreement between sd.Ki-Consult and its client, sd.Ki-Consult strives to carry out the agreed efforts in accordance with the highest standards of craftsmanship and care that the client can and may expect from sd.Ki-Consult at the time that the order is created.

3.2. With every agreement between sd.Ki-Consult and its client, sd.Ki-Consult accepts an obligation of effort and no obligation of result. It goes without saying that sd.Ki-Consult, as a supplier, nevertheless makes every effort to achieve a result that is satisfactory for both parties.

3.3. sd.Ki-Consult may engage third parties for the execution of an agreement concluded with sd.Ki-Consult. The client's approval will always be requested for this. sd.Ki-Consult strives to select these third parties with the highest possible care in order to achieve good quality of execution.

3.4. If one of the parties involved in an agreement fails materially in the fulfillment of its obligations and, after being expressly informed of this by the other party, does not fulfill these obligations within a reasonable period, the other party is entitled to terminate the agreement. terminate without the terminating party owing the defaulting party any compensation. The services provided until termination will be paid for in the agreed manner.

3.5. If sd.Ki-Consult is dependent on information or cooperation from the client or participant(s) to fulfill its obligations, sd.Ki-Consult is released from its obligations if the client or participant(s) fail to provide the necessary information. or to provide timely and thorough cooperation.

3.6. Recurring assignments will not be automatically extended after the expiration of the current contract. The client must explicitly request the extension himself. sd.Ki-Consult can remind the client of the end date following the end of the contract, but will never unilaterally grant the assignment

Article 4: Liability

4.1. sd.Ki-Consult is only liable for direct damage attributed to it that is demonstrably the result of intent or gross negligence on the part of sd.Ki-Consult.

4.2. Under no circumstances can sd.Ki-Consult be held liable for indirect damage attributed to it. Alleged psychological damage that participants claim to have suffered during projects that sd.Ki-Consult has carried out for the client also falls under this clause.

4.3. If sd.Ki-Consult is obliged to compensate the client for damage suffered, this compensation is limited to a maximum of the agreed fee for the assignment.

4.4. When physical exercise or sporting activities are part of projects that sd.Ki-Consult carries out for a client, participants are free to participate in these activities or not. In these cases it is up to the participants themselves to determine whether participation is responsible and acceptable to them.

Article 5: Cancellations and refunds

5.1. For project assignments, the client can cancel the purchase freely and free of charge until written acceptance of the quotation. Once the quotation has been accepted in writing, the right to free cancellation expires. Where appropriate, sd.Ki-Consult will review what has already been carried out and may allow partial cancellation, but is in no way obliged to do so. In any case, the client will have to reimburse the costs already incurred plus an administration cost of 10% of the total price agreed in the quotation.

5.2. For consultation orders, a booking can be canceled free of charge as long as payment has not been made. Once payment has been made, cancellation is no longer possible. The client can, in mutual consultation with sd.Ki-Consult, change the consultation moment, join another group or pass on the session or package to another beneficiary. The client will inform sd.Ki-Consult of this in a timely manner so that it can organize itself accordingly.

Article 6: confidentiality of confidential information

6.1. Both parties are obliged to maintain confidentiality of all confidential information that they have obtained from each other or from another source in the context of their agreement. Information is considered confidential if this has been communicated by the other party or if this is recognizable from the nature of the information.

6.2. If sd.Ki-Consult is obliged to provide confidential information to third parties designated by law or the competent court on the basis of a legal provision or a court decision, and if sd.Ki-Consult cannot rely on a legal or right of non-disclosure recognized or permitted by the competent court, then sd.Ki-Consult is not obliged to pay compensation or compensation and the other party is not entitled to terminate the agreement on the basis of any damage caused as a result.

Article 7: personal data

7.1. Unless the client expressly indicates that he objects to this, when entering into an agreement, the client grants sd.Ki-Consult permission to include personal data of participants in its file for information purposes. sd.Ki-Consult manages this data carefully and in accordance with legal requirements; uses them exclusively for your own purposes and does not make the data available to third parties.

Article 8: Dispute and competent courts

8.1. The agreement is governed exclusively by Belgian law.

8.2. All disputes between sd.Ki-Consult and its clients will be handled by the courts of Ghent.